ORDER CANCELLATION & RETURNS

ORDER CANCELLATION
SHEEPCOUNT holds the right to cancel any order if serious reasons lead us to do so. In such a case and within 3 days after the order confirmation SHEEPCOUNT will inform accordingly the client to the email address provided during the checkout process. Total refund will take place depending on the payment method within one week from the acknowledgement via e-mail.

RETURNS
The client has a period of 14 days from the date of the product’s delivery to have it returned for reimbursement, without penalty, with the exception of return costs, which are in the responsibility of the client. SHEEPCOUNT will reimburse the client, with the exception of outward/return carriage costs, which remain in the client’s responsibility. All items must be returned unused, in their original condition and from the country that the order was delivered to. Reimbursement will take place within a maximum of one week from receipt of the return.

Returns should be sent to:

SHEEPCOUNT – Elena Kyriakarakou
Ekavis 9, Rafina
190 09 Athens
Greece